Support
Frequently asked questions
Everything you need to know about the product, compatibility, and installation.
The product
It's a 3D-printed flush plate that mounts over your concealed cistern's actuator and is finished with your own tile. The result is a flush actuator that sits perfectly level with the wall and effectively disappears into the surface.
A precision magnetic mounting system holds the plate firmly against the wall while keeping it fully removable for servicing the cistern.
Yes. The two flush zones (full and reduced) work exactly as the original actuator — they're simply hidden beneath the tiled surface.
Compatibility
It is designed around the most common concealed cisterns, including Geberit Sigma and TECE systems. If you're unsure about your specific model, contact us before ordering.
Yes. It works whether the tile is processed on a workbench before installation, or the opening is cut directly in an already-tiled wall.
Most tile and natural stone can be used, provided it can be cut to the required dimensions. Thin large-format porcelain and stone work especially well.
Installation & care
Installation requires accurate cutting and alignment, so we strongly recommend a qualified professional. Incorrect installation can damage the tile, wall, flush mechanism, or product. Every order includes the full step-by-step manual and a cutting template.
Clean it exactly like the surrounding tile — a soft cloth and standard tile-safe cleaner. There are no plastic buttons or seams to discolour over time.
The magnetic plate lifts away to give full access to the actuator and cistern, then re-seats precisely in place.