Privacy Policy

This policy explains what personal data 3DeeHive ("we", "us") collects, why, and your rights over it. Questions? Email [email protected].

Information we collect

When you contact us or submit an enquiry, we collect the details you provide, typically your name, email address and message. When you place an order, we also collect your shipping and billing address and, where applicable, your phone number. Our hosting provider processes basic technical data (such as IP address) for security and reliability.

How we use it

We use your information only to respond to your enquiries, to process and deliver your orders, to provide customer support, and to meet our legal obligations. We do not sell your personal data.

Who processes your data

We rely on a small number of trusted providers to run the site: Stripe (payment processing), Resend (sending order and contact emails), Vercel (website hosting) and Cloudflare (domain, security and content delivery). Each processes your data only to provide their service to us.

Cookies

We use only the essential cookies needed for the website to function. We do not use advertising or third-party tracking cookies.

Retention

We keep your data only as long as necessary for the purpose it was collected, or as required by law (for example, order and tax records).

Your rights

Under the GDPR you have the right to access, correct, delete, or object to the processing of your personal data, and to data portability. To exercise any of these, email [email protected]. You also have the right to lodge a complaint with your local data protection authority.